Resolving Landlord-Tenant Conflicts

3

Lessons

3

Videos

All

Skill Level

16 Mins

Duration

English

Language

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Overview

Welcome to our online course on resolving landlord-tenant conflicts. Conflicts between tenants and their landlords are not uncommon, and many tenants are uncertain about their rights and responsibilities. It is crucial for tenants to have a clear understanding of their legal entitlements and obligations to effectively navigate these disputes and ensure a fair and harmonious tenancy.

This course is designed to equip you with the knowledge and strategies necessary to address and resolve conflicts with your landlord effectively.

Through a series of engaging video lessons and practical examples, you’ll gain insights into various conflict scenarios and learn about the available options to find a satisfactory resolution.

Topic 1: Who is Responsible for Repairing the Property?

Play Video

According to the Landlord and Tenant (Consolidation) Ordinance, Section 5, the landlord is responsible for repairing the drains, pipes, and electrical wiring that exclusively serve the premises.

 

However, there’s a catch. If the damage is caused by the wilful or negligent acts of the tenant or others, the responsibility may shift.

For properties other than the drains, pipes, and electrical wiring (e.g. the air-conditioner), the specific responsibilities for repairs and maintenance are often outlined in the tenancy agreement.

 

Take a closer look at your agreement! It may shed light on who should handle the repairs in this situation. Reading and understanding the terms is crucial for both tenants and landlords.

 

If there’s no explicit agreement between the parties regarding repair responsibilities, then both the tenant and the landlord have no duty to repair.

 

In this case, it becomes even more important to communicate with your landlord.

Topic 2: How to Handle Problems in Your Newly Rented Furnished Apartment?

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When you move into a rental property with extensive furniture or fittings, there is an implied condition that it should be in a fit state for habitation from the start of the tenancy.

 

If this condition is not fulfilled, you have the right to repudiate the contract at once, meaning that you could give up the tenancy without any liability.

 

For example, if the tenant is put at risk of harm or injury or the poor conditions affect tenant health in a serious way, then the apartment is unfit for habitation.

It’s important to note that ordinary defects of repair, which can be easily remedied, may not allow you to repudiate the contract. 

 

You might only seek compensation and recover damages.

Topic 3: If I find myself in a dispute with my landlord, where can I seek resolution for this conflict?

Play Video

When disputes arise, the first place to look is your tenancy agreement. It may provide means for resolving conflicts.

 

For example, check if there is an arbitration clause in the agreement. If it requires that any dispute arising out of the contract shall be resolved by arbitration, then both the tenant and the landlord need to resort to arbitration.

If the tenancy agreement does not provide means for resolving conflicts, you have the freedom to choose.

 

According to the Landlord and Tenant Ordinance, any disputes that may arise after a lease agreement can be brought in front of the Lands Tribunal.

 

If your dispute is purely about a monetary claim of $75,000 or less, you can make your claim at the Small Claims Tribunal.

 

If the amount of the monetary claim is higher than $75000, or the relevant legal issue is more complex, then the tenant and the landlord might need to bring the case to the District Court or the Court of First Instance of the High Court

Other questions

  • Generally, the tenancy agreement should expressly set out who should be responsible for paying the rates, management fee, and other charges (e.g.  telecommunication services, electricity, internet services, etc.).

 

  • Without express provision, the tenant should only need to pay the rent and the landlord should cover all existing expenses.

Disclaimers 

“Nothing in this website is intended to be nor should be construed as legal advice. This is an educational project created by students. Please consult your lawyer for legal advice.”

Please read this disclaimer carefully before using the information provided in our Legal Information Centre.

  1. Legal Information, Not Legal Advice: The content provided on this site, including any sample lease agreement clauses, are intended for informational purposes only. They do not constitute legal advice. You should not act or refrain from acting based on any information provided on this site without first consulting with a legal or professional advisor.
  2. No Attorney-Client Relationship: The use of the information on this site does not establish an attorney-client relationship between you and our Legal Information Centre. If you need legal advice, please consult with a qualified attorney.
  3. Variability of Lease Agreements: The lease agreement clauses provided here are common clauses typically found in a standard tenancy agreement and are provided only as examples. They may not cover all aspects of a lease agreement and may not suit your specific circumstances. Each tenancy agreement is unique and may contain different terms, conditions, and clauses. Always review your specific agreement carefully and consult with a legal advisor if necessary.
  4. No Guarantee of Accuracy: While we make efforts to keep the information up-to-date and accurate, we do not warrant or guarantee that the information provided here is complete, accurate, or current. Laws and regulations can change frequently, and the information provided here might not reflect the most recent legal developments.
  5. No Liability: We shall not be held responsible or liable for any errors, omissions, or inaccuracies in the information or for any user’s reliance on the information. The user is solely responsible for verifying the information as being appropriate for the user’s personal use.